Refund & Replacement Policy | سياسة الاسترجاع والاستبدال

Welcome to Mirza Bazar!

At Mirza Bazar, customer satisfaction is our priority. If you receive a product that is damaged, defective, or incorrect, we are here to help.

رضاكم هو أولويتنا.

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Replacement Eligibility | شروط الاستبدال

You may request a replacement if:

• You receive a damaged product.

• You receive a defective product.

• You receive the wrong item.

يمكنك طلب استبدال المنتج إذا كان تالفًا أو غير صحيح.

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Request Time | مدة تقديم الطلب

Please contact us within 30 days of receiving your order to report any issue.

For the fastest service, we recommend reporting the issue within 7 days of delivery.

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Proof Required | إثبات المشكلة

To process your request, we may ask you to provide clear photos or a short video showing the issue with the product.

This helps us verify the problem and process your request as quickly as possible.

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Refund Policy | سياسة الاسترجاع

Refunds are only considered in eligible cases where a replacement cannot be provided or another suitable resolution is not available.

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Change of Mind | تغيير الرأي

We do not offer refunds or replacements if you simply change your mind after receiving the product.

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Approval Process | مراجعة الطلب

Each request is carefully reviewed by our support team. Once approved, we will guide you through the next steps and keep you informed throughout the process.

سنقوم بمراجعة طلبك والرد عليك في أسرع وقت ممكن.

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Contact Us | تواصل معنا

If you need assistance regarding your order, please contact our customer support through the contact page on our website.

Thank you for shopping with Mirza Bazar.

Mirza Bazar – Your Satisfaction Matters.

ميرزا بازار – رضاكم يهمنا.